WHAT IS THE COST FOR SHIPPING?
At Passion Press, US Ground Shipping is always FREE! Upgraded shipping is an additional charge, which is calculated at checkout.
WHAT IS THE TURNAROUND TIME TO PROCESS MY ORDER?
Most items are processed and shipped within 2-3 business days, plus shipping time. Please note that we don’t ship on Sundays or holidays. We do our very best to get your package to you as soon as possible.
HOW WILL MY ORDER BE SHIPPED?
Packages will be shipped USPS First Class Mail, or if shipping is upgraded they will be shipped USPS Priority Mail. A confirmation email, including tracking number, will be sent when your order has shipped. We will do our best to ensure your order arrives in a timely manner, however, we cannot be held responsible for conditions beyond our control.
DO YOU SHIP INTERNATIONALLY?
We do! You can find shipping prices for international orders during checkout.
CAN I CANCEL MY ORDER?
Your order may be canceled as long as it hasn’t been processed and shipped. Because orders are packaged and shipped so quickly, please contact us via email at firstname.lastname@example.org within the first 4 hours of purchase. Don’t forget to include your order number too!
OOPS! I ENTERED THE WRONG SHIPPING ADDRESS. MAY I CHANGE IT?
Please email us at email@example.com right away if you notice a mistake to the shipping address. We will try our best to fix the error & see if it can be changed. As a precaution, please make sure to always double check all information before submitting your order at checkout.